FAQ2021-08-10T20:58:40+08:00

FAQs

What is your minimum order quantity (MOQ)?2021-08-10T20:33:10+08:00

It is different for each model, material & size. Please contact us for details.

How many days can delivery be made?2021-08-10T20:32:18+08:00

Usually our products can be shipped within 45 days after order confirmed. The exact delivery day should be decided based on your order quantity and other factors.

What payment terms do we accept?2021-08-10T20:30:44+08:00

For samples:

Paypal, West Union & Bank Transfer by T/T are acceptable.

Fo orders:

We accept T/T 30% deposit against Proforma Invoice/Sales Contract, 70% balance should be done by T/T before delivery.

How to check my order status?2021-08-10T20:29:41+08:00
  • We will acknowledge receipt of your order by e-mail.
  • The mass production only can be started after all details are confirmed.
  • Usually we will send order status report to customer one month before delivery by e-mail weekly.
  • We will remind customers to advise us of your forwarder contact.
  • When the goods are ready for shipment and after loaded up, we will keep customers informed Shipping Advice timely by e-mail.
Are you a factory or trader?2021-08-11T18:13:09+08:00

We are a reliable bag manufacturer in China. We have been manufacturing and exporting bags to customers by ourselves directly since 2015.

We have our own factory and also have five partner factories of which we take up at least 50% of their complete production capacity. This gives us a lot of flexibility and guarantees a stable quality and on time delivery.

Do you accept OEM order?2021-08-10T20:15:11+08:00

Yes, we can do custom bags with your own logo and package.

You just need to send us your original samples and logo artworks in AI or PDF format.

Do you have any audit of your factory?2021-08-10T20:14:04+08:00

Yes, our factory has passed BSCI, FAMA audit.

How do you control your quality?2021-08-29T11:34:57+08:00

Our quality control runs through the whole production process from raw materials, processing to finished products. We will also focus on product quality inspection, product function inspection & package inspection.

We adopt SQC(Standard Quality Control) as follows,

Inspection Method Applied: ANSI/ASQ Z1.4-2008,

Single sampling plans for normal inspection: Level II.

Acceptable Quality Level(AQL) for: Critical: N/A, Major: 2.5, Minor: 4.0

What is your sample policy?2021-08-10T20:35:11+08:00
  1. Samples Fee:Samples will be charged based on specific styles and workmanship. The sample fee for those ordered styles will be refunded, while for the ones without orders, it will be kept and debit into the cost of vendor.
  2. Courier Charge:Samples will be sent to you by courier with freight collect. Buyer needs to advise us of courier account. Or you can instruct your courier to pick up samples at our office.
  3. Custom Sample:For paid samples, we can customize your logo as per customers’ requirements and specification.
  4. Lead Time:Our usual sample lead time is 2 – 3 weeks. But that depends on sample quantity you ask for.
  5. Reminder:Buyer please send us specifications, artwork of logo or original samples timely to ensure lead time.
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